This document establishes the rules that govern the terms and conditions of accommodation reservations at REMATE EQUITY, S.L, hereinafter, Puente Romano Beach Suites, made online on the website www.puenteromanobeachsuites.com

1. RESERVATION CONDITIONS

The booking made by the customer must include at least one person of legal age.

The rates resulting from the search on the Puente Romano Beach Suites website for the formalization of reservations are the applicable rates. All online reservation rates are for the entire apartment based on three people for accommodations Kenia 31, Torremolinos 21, Torremolinos 32, and Torremolinos 33, and four people for Istán 23.

It is understood that the final and total price (including selected services and applicable taxes) is the price indicated prior to acceptance of these Terms and Conditions and payment of the reservation, along with the corresponding payment obligation.

If any changes arise due to unforeseen circumstances or issues with the reservation, Puente Romano Beach Suites will contact the customer to obtain their approval or relevant instructions; all such communication will take place before implementing the change to the reservation. Four different rates are established depending on the time of year.

If your reservation is made through an external company (Booking, Airbnb, or other intermediary agencies), their cancellation policies will apply, and such a reservation may only be canceled through those companies or agencies. In the event of a no-show at the property without prior cancellation, no refund will be issued.

Puente Romano Beach Suites reserves the right to cancel a reservation if the information provided is false or incorrect.

2. BOOKING CONFIRMATION

Once the payment is made, the reservation will be confirmed instantly and you will receive an email with all the details of the reservation (reserved dates, apartment address, cancellation policy, etc.).

3. CANCELLATION OF THE RESERVATION

Once the reservation has been made, it is non-refundable. However, changes to reservations are permitted, so you can use that credit for another stay.

Cancellation due to force majeure: Declared emergencies and epidemics. Travel restrictions imposed by a government authority that prevent or prohibit travel to the area where the accommodation is located. Military actions and other conflicts. Natural disasters.

4. CHANGES TO THE RESERVATION

Guests may modify their reservation, subject to current availability, provided that the change involves a change in dates or room type. If the modification results in a change in rate, the new terms and conditions will apply. If the modification affects the number of nights and the guest wishes to shorten their stay, our cancellation policy will apply. How to modify a reservation: Puente Romano Beach Suites will only accept reservation modifications in writing via email: reservas@puenteromanobeachsuites.com.

5. PAYMENT METHOD

The reservation form must be filled out on the Puente Romano Beach Suites web site, making full payment in advance for the room.

Once the payment is received, the reservation is completed and the reservation contract becomes effective. There are two methods of payment, through PayPal or by credit card.

Security in the online payment: Puente Romano Beach Suites is committed to protect the data of the users, not having access at any time the number of the credit card that you enter in the form, this information is encrypted and will be visible only to the bank.